We are seeking tomorrow's Leaders, Dreamers, and Doers interested in creating human-centric solutions that strive to solve practical problems and implement innovative accessible solutions.

We strive to create a Team with diverse life, travel, and business experiences.

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Category: Customer Service

Posted on: | Customer Service | Call center Communication skills Conflict resolution Customer Care Advisor Customer inquiries Customer interactions Customer relationship management Customer satisfaction Customer service Customer support Empathy Multichannel support Problem-solving Product knowledge Troubleshooting

Customer Care Advisor

As a Customer Care Advisor, you will play a critical role in addressing and resolving escalated account issues. This includes handling inquiries related to credits, billing, and other customer needs. You will be an essential part of our Account Operations team, also known as DACO (Day Dream Account Operations). Within DACO, you will provide dedicated support to customers, assisting them with their Day Dream contracts and addressing any billing questions or requests. Your responsibilities will encompass activities such as account amendments, credit processing, and account cancellations as needed.

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